"...broadband surfers logged 1.19 billion hours, or 51 percent of the 2.3 billion hours spent online during January. Total time spent online by broadband surfers increased by 64 percent over last year to 1.19 billion hours. The unique audience accessing the Internet via high-speed connections also continues to rise. The at-work broadband population jumped 42 percent to 25.5 million office workers, compared to 18 million the year prior, reaching 63 percent of the Internet office population."

"Microsoft says its tech support site received 200 million hits this year compared to just 4 million calls."